FAQs
What is involved in a typical one hour session?
A one hour session typically involves a cardio warm-up, core conditioning, strength training and stretching. However each session is customized and many components are added in based on each individual and their specific needs.
What is involved in the first session?
What do I need to bring?
Simply bring some comfortable workout clothes and a good pair of running or cross-training shoes. Body & Soul supplies all the amenities including free underground parking, lockers, towels, water bottles as well as environmentally friendly shower and bathroom supplies.
Will I have the same trainer for each session?
Do I have to be fit to join?
Can I work out on my own at the studio?
Can I bring a friend?
We recognize that 1-on-1 training isn’t for everyone. That is why we offer partner training and small group personal training services. Ask us about our referral program and find out how you can receive free training sessions by recommending us to your friends and family members!
How often should I come in to train?
How often you should train will depend on your goals. We recommend that clients come in 2-3 times a week for their training; however, in order to achieve your health and fitness goals, you may need to exercise outside of the studio as well. If you exercise quite a bit on your own, then you may only need to train with a personal trainer once a week. You may also want to take advantage of other services such as nutrition counseling to ensure you reach your goals. In order to get the most out of your experience with us, we recommend that you speak with your trainer to develop the most appropriate schedule to fit your needs.
Is there an initiation fee?
There is no initiation fee. Clients are charged per session and generally purchase packages of sessions- the more you purchase, the more economical it is (for our current rates, please visit the service rates page). Chiropractic therapy, physiotherapy and other services are charged separately.
What happens if I miss a session?
Body & Soul has a 24 hour cancellation policy and a fee will be charged for cancellations made less than 24 hours in advance of a scheduled appointment. Our trainers spend time to thoroughly prepare in advance for your session and our cancellation policy ensures they are compensated accordingly. We ask that you call to cancel your appointment in order to avoid being charged for your session. Changing a trainer or time within the same day is permitted.