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Client Testimonials

Thank you to everyone who has provided client testimonials!

Over the last 20 years, we have had the pleasure of meeting and working with many amazing clients – including some who have been with us for over 15 years! We have seen our clients overcome chronic pain and severe injuries, compete in local and national sporting and physical competitions, and achieve countless other personal goals with the help of their personal trainers. It has truly been a pleasure to have had such a positive impact on so many lives.

Do you absolutely love your training sessions, personal trainer(s) and/or the Body & Soul studio? Let us know! We are always looking for client testimonials to add to our collection!

I had been working out at Body & Soul for about a year when COVID arrived. B&S staff outfitted me with a set of Trainer+ workouts customized to my level of fitness and the bits of equipment I had at home—a lifesaver during lockdown.

Early into lockdown I injured my Achilles Tendon while street biking—a micro-tear injury that often takes months if not years to heal, or when you are close to my age (nearly 70), it may never heal. When B&S emerged from lockdown I thought I was still not ready to return to regular workouts. But Head Trainer Juergen took the time to review my medical records (by then chiro + GP + foot specialist) and urged me to come in for a reassessment. After about an hour consult, we agreed to give it a try, and he teamed me up with Personal Trainer Laura Claridad. We agreed I needed to work with a single trainer to have any hope of making rehab progress. Great move!

Twice weekly over the past several weeks, Laura, whose experience includes sports injury rehab, has helped me move from “limping and can’t walk more than 500m without pain” to “When does cross country skiing start?” Like the other B&S trainers, Laura has seamlessly worked the distancing and cleaning protocols into our routines—for example, when I am huffing and puffing my reps (masked, of course) she may be cleaning my last touched item, or prepping the next.

Other than all of us wearing masks all the time (well not in the shower but definitely in the locker room) and sanitizing upon entry and whenever we feel we need to, B&S’s COVID protocols are simple but solid. I usually warm up on a stationary bike near the entry—when my trainer comes for me, staff immediately wipe down the bike for the next user. There used to be up to eight clients training at a time—now there are never more than four, each sharing a quarter of the studio with their trainer. Each trainer seems to be taking extra time to organize each client’s equipment, so trainer crossover between quadrants is minimal and always careful.

Twice in recent weeks I have emerged after training from the (spotless) locker room to find the entire staff ranged in socially distanced fashion around the studio, having an all-staff meeting about COVID protocols. Regularly discussing protocol is just one of their protocols.

As COVID circumstances ebb and flow, B&S has become a safe and dependable experience in my week. I encourage any previous clients nervous about what’s going on to come in for a COVID tour—for your own and others’ safety, it will be masked and a bit distanced, but you will appreciate that thoughtful safety, as I do. Other than my own home, I feel the B&S studio is the safest indoor environment I have found in these challenging times.

Brian P.

I have had the pleasure of training with Juergen at Body & Soul for many years. I am over 60 years old and I have had a knee replacement and a hip replacement. Juergen helped me to maintain as much strength as possible prior to the surgeries and contributed to my successful rehabilitation after each surgery. His training sessions enable me to remain active.

I missed my training sessions when Body and Soul had to close for the early months of the COVID-19 pandemic. Throughout the pandemic, I have been very cautious and I have avoided any situations that might make me vulnerable to contracting the virus. I was very pleased when Body & Soul reopened with excellent procedures in place to ensure that the studio is safe for all staff and clients. I am comfortable using the fitness equipment because the staff spray it and wipe it down immediately after it is used. The locker rooms are very clean and the lockers and the locks are also wiped down after they have been used.

Based on news reports regarding vaccine development and distribution, it appears we may be living with COVID-19 for a long time. I am very happy to be able to continue to train at Body & Soul. Thanks to Juergen’s training sessions, I will be fit for some wonderful adventures when it is safe to travel.

Jill Callan

My husband and I have been clients at Body & Soul for a long time. So when the gym re-opened in June, we were happy to return to our routine. The new Covid-19 protocol is well thought out and works well. Congratulations to the management and staff of Body & Soul to have worked so to hard to make the gym a safe and good place to continue with our gym sessions.

I wanted to let you know that, frankly, there is not a gym that can even shine a light on what you have in place at Body & Soul. I have been looking around for locations closer to my new home and have been very disappointed. Your trainers are second to none!

Susan May

I have been attending small group personal training for a few years and I love it! The trainers make the workouts fun and dynamic and different every time. I love the social atmosphere and the friendships that develop between the attendees. Small group personal training is one of the best parts of my week!
Susan L.

I was looking for an exercise regimen and found one at Body & Soul. Like many, I would start an exercise class or plan to go to the gym regularly, but after a while would lose interest. The Small Group Personal Training classes have most definitely held my interest. The trainers are knowledgeable and personable and the other people in the class are supportive and encouraging. I’m sold!

S. Hoffman

I began training at Body & Soul a few months after giving birth to my son. Ever since, I have really enjoyed coming to the small group personal training sessions each week. The staff and trainers at Body & Soul are exceptional – welcoming, knowledgeable, encouraging and kind. I cannot recommend this studio enough!

I first started at Body & Soul after seeing their newspaper advertisement (over six years ago). When I first started, I had kyphotic posture and I was feeling easily tired. My fist impression of Body & Soul was excellent. The trainers were very friendly and helpful. My first small group training session was awesome! It is an excellent way to train. I very much like all of the core exercises. I feel strong. I love my Personal Trainer, Yusuke!

Naz B.

After I was diagnosed with Ankylosing Spondylitis, my doctor told me I needed to be more active. I struggle with the motivation to exercise on my own so I decided to try personal training. I have been training at Body & Soul since 2014. I have worked with multiple trainers over the years. Every session is a challenge but I am always looking forward to the next. Kickboxing with Iris is definitely my favourite part of the session – the cardio is amazing!
Jon Seguin

I have been very pleased with the studio, its cleanliness and the caring of your trainers. Juergen did the intake and then a follow up session or two before suggesting that Constance would be fine. She has been very careful given my issues yet giving me a good workout. I’ve been impressed with her and, frankly, myself. In fact next time I’m going to ask her to increase the pace a bit.

Thank you and congratulations on running such a good studio. A referral brought me to your studio. And I’m glad for the introduction.


I started personal training twice a week at Body & Soul in May of 2014. In just under a year, I have lost 3% of my body fat, achieved several fitness goals (including a 3 minute plank) and have significantly reduced my lower back pain. I am stronger at 27 than I’ve ever been in my life. Body & Soul’s personal trainers are exceptional — I have had the pleasure of training with several trainers! The energy and motivation they bring to every session inspires me to push myself to my limits every single time. Fellow clients applaud me on starting now (at 27) and I can only hope that others my age will try personal training and learn to love it just like I have!


I have been training at Body & Soul for over 15 years and even persuaded my husband to join as well – we both enjoy the environment, the knowledge of the trainers and the front desk staff. The trainers always find new ways to keep us on our toes and adjust the training to our needs. I highly recommend Body & Soul.


I enjoy my work out sessions with various trainers as they all use a different approach but each tailors my workouts to my needs. Each session is a challenge but I always feel so much better afterwards and have seen vast improvement in my overall stamina. Also, I like the overall ambience of Body & Soul, including the friendly and accommodating staff.

Elke Vela

Initially, personal training sessions were recommended by a physiotherapist for a stretched ACL. Within 3 or 4 sessions, I looked forward to and enjoyed my time here. My trainers constantly give support, guidance, and encouragement in my journey to improved fitness. Michelle is a skilled motivator and coach who gets me to do my best. Trainers working in Michelle’s absence are to be commended for their expertise. Angela greets everyone by name and has brought together qualified trainers who bring their own expertise, determination, and skills to achieve their client’s goals.

Rumi Sasaki

I love coming here. The front desk is always so friendly and helpful with my scheduling needs! And all the trainers I’ve worked with have been professional and skilled.

Jennifer Kroeker

I have trained with most staff at B&S over the last 9 months. I am always struck by the high quality across trainers; it is impressive that you manage to hire excellent people on a consistent basis. Juergen gets top marks!

Dana Devine

Two years at Body & Soul and I feel better than I have in years.

Rob Allen

The staff have a consistent level of attentive care and pay attention to client’s objectives. Thank you.

Andy Shaw

I think your gym is awesome. I have been coming here many years.

Susan May

It was arthritic knees that brought me to the good people at Body & Soul. Over years of increasingly severe pain and loss of mobility, I had tried physiotherapy, chiropractics, podiatry and orthopedic surgery (arthroscopy). Nothing worked.

A few weeks under the care of the expert trainers at Body & Soul, and I was soon on the mend. I have experienced half a dozen trainers over the years: each is different, bringing his or her own particular genius to the training; all share in their consummate professionalism, resourcefulness, skill and quality of personal attention and care!

Meguido Zola

Michelle is the best!

Noreen Cawker

Dr. Case is FANTASTIC!!! I have been looking for 3 years for someone who could do great deep tissue work. I have finally found him. Thank you so much!

Don Druin

Body & Soul has been a perfect lunch break for years. The girls at the front are wonderful and all of my trainers are amazing. I never want to miss a class and the support offered is always above and beyond. I think of them often on weekends when I can’t walk, sit or use my arms.

Tina-Marie Dryden

After being diagnosed with severe right knee osteoarthritis, I started training with Juergen a year ago. My goal was to strengthen the muscles that support my knee and improve my overall fitness. Juergen established an outstanding program, which he tailored to my needs and goals. He also provided me with the encouragement and support I needed. As a result, my strength and fitness level have improved significantly.

Today I saw an orthopedic surgeon, who recommended a full knee replacement. The surgeon said that, due to the strength of my leg muscles, I am ready to have surgery as soon as he is available. I was delighted. I am very thankful that Juergen is my trainer and I look forward to continuing to train with him post-surgery.

Jill Callan

I have been training at Body & Soul for two and a half years. I had been having difficulty with a knee injury and wanted to be stronger for my sport of choice, downhill skiing. I love working with my trainer as her expertise and upbeat attitude ensure that I am constantly getting stronger. She challenges me and always comes up with new workouts that keep me entertained and highly motivated.

Sylvia Krainer

I’ve been going to Body & Soul for many years and have never been disappointed by the caliber of trainers. This year I’ve been challenged with some back pain. I’m so appreciative of the care and thoughtfulness in which Michelle has approached my rehab so that I can still get the benefit of a great workout without further aggravating the injury.

Tina Palitti

I have been training at Body & Soul for just over three years. After attending an open house at Body & Soul in 2009, I decided it was the place to get back into shape. I was impressed with the facility and I could walk to my workout –perfect! At that time, I was very much in need of getting back to regular exercise. A demanding job and a long search for a gym had conspired to make me feel less than fit. I also wanted to ensure a healthy ‘older adulthood.’

From my first training session, I have been impressed with the quality of the gym, the expertise of the trainers and the professionalism of everyone at Body & Soul. I have achieved a much better fitness level, more flexibility, and more awareness of my body and the influences on it. Trainers are, without exception, very knowledgeable, excellent communicators, and passionate about their work.

Marion Porath

About 10 years ago I started my programme here—and I am very satisfied with my achievements to date. The trainers are excellent, encouraging and keep me motivated. As well, I like the general environment of Body & Soul and the facility is pleasing, clean and well appointed.

E. Vela

I have been training at Body & Soul Health and Fitness for over ten years now. I have had a long battle with my weight and have always been motivated to try and maintain my basic fitness as best as possible and Body & Soul has been of great assistance to me. I have always found the trainers to be polite, friendly, professional and very committed towards training and fitness at Body & Soul. I find the facility to be very comfortable and pleasant to work out in. I cannot say I have ever had a trainer that I did not like. I would highly recommend this facility and their training program to anyone.

Ron Fulton

I began training with Body & Soul in February 2010 after being inspired by the Olympic/Paralympic athletes. I had not done exercise in years so thought I would start with a personal trainer, then move to a traditional “gym”.  But I loved it so much at Body & Soul that I haven’t gone anywhere else! In my first year and a half, I came three times per week and saw big improvements in my strength, flexibility and confidence.

In July 2011, I developed a serious illness leaving me with significant physical challenges. The Body & Soul staff have been so supportive and thanks to Michelle, my mobility is improving and I am almost walking unassisted again!

Linda Vickars

I first heard of Body & Soul four years ago through a flyer in the mail. In poor physical shape and having just retired, I was facing a new kind of life. My first impression of Body & Soul was that the studio and staff were very inviting. Trainers were professional, empathetic and helpful. Today I am much stronger – the amount of weight I can train with has increased substantially – and I have also achieved big improvements in endurance and flexibility, all while maintaining my body weight. I love all of my Body & Soul trainers and appreciate that each trainer is able to pick up where the last one finished.

Avril Corbet